Privacy Policy

1. Introduction

Quabuz is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our business card printing services and visit our website at quabuz.ddd.

By using our services, you agree to the collection and use of information in accordance with this policy. We respect your privacy and are committed to complying with the General Data Protection Regulation and Irish data protection laws.

2. Information We Collect

We collect several types of information to provide and improve our business card printing services:

Personal Information

When you place an order or contact us, we collect personal information including your name, email address, phone number, delivery address, and payment information. This information is necessary to process your business card printing orders and communicate with you about your project.

Design Files and Content

When you submit designs for printing, we collect and store the files and content you provide. This includes logos, text, images, and any other elements in your business card design. We treat all design files as confidential information.

Technical Information

We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and time spent on our site. This helps us improve our website and services.

3. How We Use Your Information

We use the collected information for the following purposes related to our business card printing services:

To process and fulfill your orders, including printing your business cards according to your specifications, coordinating delivery or collection, and handling payments. To communicate with you about your orders, answer questions, provide updates on production status, and send confirmation emails. To improve our printing services by analyzing how customers use our website and services. To send promotional materials about new printing options, special offers, or updates to our services, with your consent. To maintain security and prevent fraud in our printing operations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract performance: Processing is necessary to fulfill our business card printing services contract with you. Legitimate interests: We have a legitimate interest in improving our services, preventing fraud, and conducting our business operations efficiently. Consent: Where we have obtained your explicit consent for specific processing activities, such as marketing communications. Legal obligations: We may process data to comply with legal requirements under Irish and EU law.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances related to our printing services:

With service providers who assist us in delivering our business card printing services, such as payment processors, delivery companies, and paper suppliers. These providers are contractually obligated to protect your information. With legal authorities when required by law, court order, or to protect our rights and safety. With your explicit consent for any other purpose. In the event of a business transfer, merger, or acquisition, your information may be transferred to the acquiring entity.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures for protecting your business card design files and personal data include secure servers, encryption of sensitive data during transmission, regular security assessments, restricted access to personal information, and secure storage of design files.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

7. Data Retention

We retain your personal information and business card design files for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. Specifically, order information and contact details are retained for 7 years for accounting and legal purposes. Design files are retained for 2 years to facilitate reprints or modifications. Marketing consent records are kept until you withdraw consent. Technical data and website analytics are typically retained for 2 years.

8. Your Rights

Under GDPR and Irish data protection law, you have the following rights regarding your personal information:

Right to access: You can request a copy of the personal data we hold about you, including your design files. Right to rectification: You can request correction of inaccurate or incomplete information. Right to erasure: You can request deletion of your personal data in certain circumstances. Right to restriction: You can request that we limit how we use your data. Right to data portability: You can request your data in a structured, commonly used format. Right to object: You can object to processing based on legitimate interests or direct marketing. Right to withdraw consent: You can withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

9. Cookies

Our website uses cookies to enhance your browsing experience. Please refer to our Cookies Policy for detailed information about the cookies we use and how you can manage them.

10. Third-Party Links

Our website may contain links to third-party websites, such as payment processors or social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our business card printing services are not directed at children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

12. International Data Transfers

Your information is primarily stored and processed within the European Economic Area. If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business card printing operations, legal requirements, or data processing practices. We will notify you of any significant changes by posting the new policy on our website with an updated revision date. We encourage you to review this policy periodically.

14. Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:

Quabuz
12 Oakfield Grove, Blanchardstown
Dublin 15, Ireland
Email: info@quabuz.world
Phone: +353 87 462 1934

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your data appropriately.